John
I agree. Where it gets difficult is in determining the role of RAD and mashup stuff. The argument goes that if we simply listened to our users all the time, we’d probably be back in the days of the text only internet using Lynx browsers and still having our virtual experiences in MUDs. There is a role for technology advocates to play, and it’s being a translator from user requirement to technical solution. As you’d know…
What’s important though is that us “translators” are savvy enough to be able to recommend leading-edge tech to solve those problems in more elegant, *user-friendly* ways; to improve on what has gone before.
Mike
ps. Facebook groups? moi?