@Angela – thanks for your long and well thought-out comment. Lots of great points – I think for me the point about thinking a bit “more commercially” is particularly pertinent. Let me be a bit clearer: not commercial as in cash, but commercial in terms of thinking about competition, about markets, about audiences, about how people will use what we do. I don’t *ever* think that museums should become commercial entities, by the way (everyone!), but I do think that being more savvy and less fluffy is going to help all cultural institutions.

I can’t say I share your enthusiasm for metadata, however 🙂